Tiger

I bought a new laptop, so I needed Excel and Word again. I decided to take the plunge and buy a legit copy. But since I'm still a student (in the worldly sense) I got the Student/Teacher edition. At the stores it was $150. TigerDirect (online computer stuff store) had it for $125. Sounds like a winner to me! I got the UPS ground shipping, and the total was $131. The site said in stock and ready to ship. I placed my order! (Tuesday, 8/23) Thursday I checked the Progress. This website said they were doing an overhaul of their inventory system, and shipments would be delayed 48 hours. Not fun, but OK, whatever...
Friday, still 48 hour delay.
Saturday, still 48 hour delay. So I sent an email to the customer service email address. Basically asked how many more 48 hours it would take.
Sunday, didn't check. I figured they probably don't ship on Sundays anyway.
Monday I did check again. This time the website said the info was unavailable. Makes sense - I was griping about the delays, so they just stopped telling me what was going on!
Tuesday I checked. It said it shipped! (8/30)
Wednesday I get two emails. One was the automated system notifying me of shipment. The other was a response from customer service apologizing for the delay and saying they would not charge me for shipping. I saved another six bucks!!
I realize it is only a lousy six dollars, but the gesture made me feel so much better! So, now instead of hating them, I love them!! :) So, go people! Shop for geek crap at TigerDirect.com!!
And today the box showed up. I can now update my slightly anal-retentive budget file again. Work on my resume, too...
While I was going through the MicroSoft YOU MUST REGISTER THIS PRODUCT screen, they had a comment box, so I said "Stop treating all your customers like criminals. I didn't steal it..."
It's like voting. My comment doesn't matter, but if enough people do the same, something useful might happen.

Random cheese comment: gruyere is tasty but smells like Nasty rancid milk